Users define the people who can sign into your organisation’s communication system using a terminal.
To create a user, first navigate to the Terminals section in the Portal.
Once there, find the Terminals (within subscription) panel and select ‘Add Handset’.
You will then be prompted to provide a username for your handset user. This username must be 10 characters or fewer long and can only contain letters and numbers.
For users who will be utilising the BN220 or will otherwise be very unlikely to change what handset they use to sign in, you can also provide the handset’s phone number here to automatically sign the handset in.
Once you are done, select ‘Create Handset User’. Your new user should now be displayed in the list of Terminals.
For help on how to sign users into their handsets, please read the Setting up a Handset help article